Privacy policy
Last updated: January 28, 2026
CULTR, by Created for Culture operates this website and online store, including all related information, content, features, tools, products, and services, collectively referred to as the “Services.” The Services are powered by Shopify.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you access or use the Services, make a purchase, or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.
By using the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you. It does not include anonymized or de-identified data.
Contact Information
Name, email address, billing address, shipping address, and phone number.
Transaction and Payment Information
Payment card information, payment confirmations, billing details, purchase history, and items viewed, added to cart, purchased, returned, or exchanged.
Account Information
Login credentials, preferences, and settings.
Communications
Information you provide when contacting us, submitting forms, responding to messages, or interacting with customer support.
Device and Technical Information
IP address, browser type, device identifiers, operating system, and network information.
Usage and Interaction Data
Information about how you navigate and interact with the Services.
SMS and Phone Number Information
We collect phone numbers only when you voluntarily provide them, such as when you opt in to receive text messages, place an order, create an account, or participate in promotions. Phone numbers are used to send transactional messages, cart reminders, service notifications, and marketing messages that you have expressly consented to receive.
We do not sell, rent, or share SMS opt-in data or consent with non-affiliated third parties.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sources of Personal Information
Directly From You
When you create an account, place an order, subscribe to communications, or contact us.
Automatically Through the Services
Through cookies, pixels, plugins, and similar technologies that track browsing behavior, shopping cart activity, and whether a cart has been abandoned.
From Service Providers
Including vendors that support payments, analytics, communications, fulfillment, and customer support.
From Partners or Third Parties
Where permitted by law and based on your interactions or integrations.
How We Use Personal Information
Providing and Operating the Services
To process orders, manage accounts, fulfill purchases, arrange shipping, process returns, and provide customer support.
Personalization and Improvement
To remember preferences, recommend products, and improve functionality.
Cart Tracking and Abandoned Cart Communications
CULTR, by Created for Culture uses cookies, pixels, and Shopify-supported plugins to track items added to your shopping cart, including when a cart has been abandoned. This information is used to determine when to send cart reminder messages via email or SMS, based on your consent and communication preferences.
Marketing and Promotional Communications
To send marketing communications by email, SMS, or postal mail, where permitted by law and based on your consent. You may opt out at any time.
Security and Fraud Prevention
To protect accounts, prevent unauthorized access, and detect fraudulent activity.
Legal and Compliance Purposes
To comply with applicable laws and enforce policies.
How We Disclose Personal Information
Service Providers
Including Shopify and vendors supporting payments, analytics, communications, fulfillment, and customer service.
Marketing and Advertising Partners
For advertising and analytics, subject to applicable law and your opt-out rights.
With Your Consent or at Your Direction
Including integrations or shipping requests.
Legal or Business Purposes
Including mergers, acquisitions, or legal obligations.
If this Privacy Policy references sharing or selling personal information, such sharing explicitly excludes SMS opt-in data and consent.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Location Information
We may infer general location information such as city, state, or country based on IP address. This information is used for fraud prevention, tax calculation, shipping, and compliance. We do not collect precise GPS location data.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.
Data Retention and Security
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, and enforce agreements. We implement reasonable security measures, but no system is completely secure.
Your Rights and Choices
Depending on where you live, you may have rights to access, delete, correct, or receive a copy of your personal information, and to opt out of targeted advertising.
You may opt out of marketing emails or SMS messages at any time using the instructions provided. Transactional messages may still be sent.
International Transfers
Your personal information may be processed outside your state or country of residence, subject to appropriate safeguards.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date.
Contact Us
Email: info@createdforculture.com