Cultr, by Created for Culture works with a range of AAPI makers and brands. Some items ship directly from our brand partners, while others are fulfilled by our team. Below is a simple guide to processing times, shipping options, and what to expect when you place an order.
Shipping and Returns
At CULTR, by Created for Culture, we partner with a curated group of AAPI and diverse owned makers and brands. Products may ship from different locations depending on the brand fulfilling your order.
Shipping Methods and Timing
Standard shipping is available for most products and typically arrives within 5 to 10 business days. Many items ship directly from our brand partners, so delivery timing may vary based on each partner’s processing schedule and location.
If your order includes items from multiple brands, you may receive more than one package.
Where We Ship
We currently ship within the United States. If you are outside the U.S. and would like to place an order, contact hello@createdforculture.com and we will do our best to help.
Tracking and Updates
Once your order ships, you will receive a tracking number from us or directly from the brand partner. Orders with multiple items may generate multiple tracking notifications.
Returns and Refunds
Returns are processed by the brand partner who fulfilled your item.
Default return terms are as follows unless otherwise noted on the product page:
Return window is 30 days from delivery
Return shipping labels are provided at no cost
No restocking fees
Returns are processed within 2 business days of receipt
Approved returns are automatically refunded to the original payment method
If a return request is declined or canceled, it will be automatically closed.
Because items are fulfilled by individual brand partners, return instructions may vary slightly. Always follow the return guidance provided in your confirmation or return authorization email.
Questions
If you need help with shipping or returns, contact hello@createdforculture.com. We are happy to assist directly or coordinate with the brand partner on your behalf.