FAQ
Frequently Asked Questions
1. What is Created for Culture?
Created for Culture is a curated e-commerce marketplace that showcases AAPI-owned toy brands and children’s products. Our mission is to celebrate identity, authenticity, and storytelling through thoughtfully selected items from AAPI and other underrepresented creators.
2. How does your marketplace work?
Created for Culture features a mix of affiliate, drop-ship, and directly sourced partnerships. Some products are fulfilled and shipped by our brand partners, while others are handled by our team or purchased through secure affiliate links. This hybrid model allows us to offer a wider range of items while supporting brands in a way that fits their business model.
3. How do I purchase products?
You can shop in two ways. Some products link to a secure checkout on the brand’s website, while others can be added directly to your cart and purchased on our site. Each product listing will indicate how the item is fulfilled.
4. Are all the products on your site AAPI-owned?
Yes. We carefully curate products from AAPI-owned businesses that align with our mission. We may expand in the future to include other POC-owned brands that share our values.
5. Do you offer exclusive discounts?
Some of our brand partners offer exclusive discounts to Created for Culture customers. If a discount is available, it will be clearly listed on the product page and automatically applied at checkout.
6. How can I submit my brand for consideration?
We love discovering new AAPI-owned brands. To be considered, please fill out our brand submission form or contact us at info@createdforculture.com.
7. Who fulfills and ships my order?
Orders are either fulfilled directly by our brand partners or by our team, depending on the product. If you purchase from multiple brands, you may receive separate shipments.
8. What is your return and refund policy?
Return and refund policies vary by brand and product. Each product page includes specific return details. If you need assistance, our support team is happy to help.
9. How can I stay updated on new launches and offers?
Subscribe to our newsletter and follow us on Instagram @createdforculture for updates on new products, brand features, and exclusive offers.
10. How can I contact you?
We’re always happy to hear from you. Reach out to us anytime at info@createdforculture.com.
